Get in touch
Email FlightDecksupport7@gmail.com with your pilot nickname, the page you were using and what went wrong. For a Shopify store order, include its order number if you have it.
Please never send passwords, recovery codes or payment-card details.
Accounts and saved progress
How do I restore my progress on another device?
Sign in to your pilot account with the same nickname and password. Your saved collection, daily progress and private spotting log belong to that account.
Guest progress belongs to the browser session that created it. Create an account from that guest hangar before clearing browser data if you want to keep using its progress across devices.
I forgot my password
Open the pilot account panel and choose its recovery option. Use your pilot nickname and the recovery code you saved when creating the account. Keep the code private.
Open pilot sign-in and recovery
If you no longer have the recovery code, contact support. We cannot promise to restore an account without a way to verify ownership.
My hangar or spotting log looks empty
Check that you are signed in to the correct pilot nickname, then refresh the page. A guest session, a different nickname or another browser can show different progress.
If the service reports a connection problem, retry the save before leaving the page. Include the message in your support email if it keeps happening.
It asks me to finish or leave a game first
Finish the current battle or use its leave control before changing pilots. Leaving a multiplayer game ends your place in that match; you can start a new game afterwards.
How do I delete my account?
Open account deletion to remove your account and its data from the active service. You will need to verify the account before deletion.
The privacy notice explains the anonymized completed-match records, revoked-session fingerprints and backup limits that apply.
Shopify records are separate. Deleting a pilot account does not delete Shopify customer or order information or cancel a Shopify subscription. Plus is currently a free preview with no live subscriptions.
Daily Spot and Plus
When does the Daily Spot reset?
New photos arrive at 00:00 UTC. Your first completed five-photo score counts for the day, and completing the challenge grows your streak. Replays are practice.
Use the result screen to collect the daily Hangar Points. A perfect score is not required to keep a streak.
Is Flight Deck Plus charging me?
Plus is currently a free preview. Payments and subscriptions are disabled, and exploring the preview creates no purchase.
Planned launch pricing is $2.99 per month or $24.99 per year, in US dollars. Any future checkout must show its purchase terms before you pay.
Install Flight Deck on your phone
Flight Deck runs on the web and can be added to your home screen as a web app. Native App Store and Google Play releases are planned.
Android with Chrome
- Open frankielovell.com in Chrome.
- Open the browser's menu and choose Install app or Add to Home screen.
- Follow the on-screen confirmation, then open Flight Deck from its new icon.
iPhone or iPad with Safari
- Open frankielovell.com in Safari.
- Tap Share, then Add to Home Screen.
- Tap Add. If an Open as Web App option appears, keep it enabled.
If you do not see an installation option, you can keep playing in the browser. Sign in with the same pilot account to restore account-backed progress.